How to get it
Find out how, where and what you need to acquire a passport

Passport

Special

Diplomatic

Temporary

What you need

The process begins with the applicant presenting their valid Identity Card/Citizen Card as proof of identity, from which the biographical data are obtained by consulting the respective database. Photographs are only necessary if the applicant is required to be present, and photographs are captured using the specialised equipment. The facial image, fingerprints and signature of the holder are collected. The holder chooses the mode of delivery for the Passport and makes the respective payment.

If the Passport is for a citizen over the age of 18:

  1. No identity document is accepted other than a valid Identity Card/Citizen Card;
  2. In the event the applicant is already a holder of a passport, the granting of a new Regular Passport is only permitted upon surrendering the previous passport, except when this contains visas justifying its retention by the holder.

If the Passport is for a citizen under the age of 18:

  1. No identity document is accepted other than a valid Identity Card/Citizen Card, which the minor must present;
  2. In the event the applicant is already a holder of a passport, the granting of a new Regular Passport is only permitted upon surrendering the previous passport, except when this contains visas justifying its retention by the holder.
  3. The applicant’s parent or guardian must present his/her Identity Card/Citizen Card/Passport/other official identification document with full name and photograph, or, in the case of a foreign citizen, a valid passport/valid visa/residency permit that proves lawful residence in national territory;
  4. A document proving parental or guardianship authority issued within the previous six months when applicable;
    1. If the parents of the child are married or in a de facto relationship: the minor must present with his/her valid Citizen Card/Identity Card, accompanied by a parent with a valid identification document. To prove a de facto relationship, a joint declaration to that effect must be submitted by the two members of the union stating that they have lived in conditions similar to those of a married couple for more than two years;
    2. If the child’s parents are divorced, legally separated in person and property, separated in fact or never lived in conditions similar to those of a married couple: The minor must present with his/her valid Identity Card/Citizen Card, accompanied by the parent or guardian with a valid identification document and a document proving parental or guardian authority (birth certificate or current judgement certificate or an certified agreement establishing this authority).

If the Passport is for an invalid or disabled citizen:

  1. No identity document is accepted other than a valid Identity Card/Citizen Card, which the invalid or disabled citizen must present;
  2. In the event the applicant is already a holder of a passport, the granting of a new Regular Passport is only permitted upon surrendering the previous passport, except when this contains visas justifying its retention by the holder.
  3. The applicant’s parent or guardian must present his/her Identity Card/Citizen Card/Passport/other official identification document with full name and photograph, or, in the case of a foreign citizen, a valid passport/valid visa/residence permit that proves lawful residence in national territory;
  4. A document is required proving the authority of guardianship/custody, issued within the previous six months.

The use of white clothing interferes with the quality of the photo and may cause delays in the delivery of the passport. The use of coloured clothing is recommended in order to prevent the technical rejection of the photo and avoid the requirement for a second attempt.

Where you can apply for the Passport

Delivery times in Portugal and Europe

The normal delivery time for the Passport at customer service points is 5 working days, counting from the date of delivery to the National Mint and Official Printing Office (up to 6 pm). In urgent cases - at the request of the applicant - a shorter period may be arranged, with the respective emergency fees being charged. The Passport can be delivered to the place where it was requested or, with the payment of an addition fee plus an extra working day for delivery in Europe, sent by mail to the address of the applicant.

Normal 5 working days (pick up on the 6th working day)

Express 2 working days if requested before 5pm (pick up on the 3rd working day)

Urgent 1 working day if requested before 11am (pick up on the 2nd working day)

Urgent Airport on the same day from 4:30pm at Lisbon Airport if requested before 11am at any customer service point

Note: The counting of the aforementioned delivery times begins the day after the request, except in the case of “Urgent” and “Urgent Airport” services, barring any technical problems or legal measures that impede the granting of the passport.
Delivery times to the offices of the Immigration and Borders Service, the IRN, the Autonomous Regions and to the applicant’s address are the same.

For mainland Portugal, Madeira, S. Miguel and Terceira.

For Porto Santo, Faial, Pico and S. Maria, one extra day is required for the express and urgent services.

For Graciosa, Corvo, S. Jorge and Flores, one extra day is required for the normal service and three extra days are required for the express and urgent services.

Delivery times abroad

Passport delivery times vary according to the location of the consular post in question. In urgent cases - at the request of the applicant - a shorter period may be arranged, with the respective emergency fees being charged. The Passport can be delivered to the place where it was requested or, with the payment of an addition fee, sent by mail to the address of the applicant.

Normal 5 working days (except countries with delivery by diplomatic bag)

Express 4 working days if requested before 5pm (except countries with delivery by diplomatic bag)

Urgent 3 working days if requested before 11am (except countries with delivery by diplomatic bag)

Note: The counting of the aforementioned delivery times begins the day after the request, barring any technical problems or legal measures that impede the granting of the passport.
One extra day for Angola, Cyprus and Iraq, and five extra days for Timor-Leste.

For Algeria, Argentina, Chile, Egypt, India, Iran, Israel, Morocco, Pakistan, Peru, Sao Tome and Principe, Tunisia and Venezuela, delivery is made by diplomatic bag and only to consular posts, with levels of service and delivery times adapted to these circumstances.

Delivery times in the US may take up to 4 weeks.

Fees

The amount to pay for the normal service for the issuance of the Passport requested in national territory is €65. Plus €10 for delivery service to the address indicated by the applicant, to be delivered within 6 working days. The remaining fees applied and deadlines established for the issuance of the Electronic Passport are provided in Ordinance 1245/2006 (2nd Series) of 25 August, and reviewed in Ordinance 418/2011 of 1 April and Ordinance 397/2018 of 13 August.

Granting, production, customization and delivery fees in national territory
Ordinary Passport 65€
Ordinary Passport for Frequent Flyer 100€

Special service charges, in addition to the base price of the common passport / common passport for frequent flyer
Express Service 20€
Urgent Service 30€
Urgent Service at Lisboa Airport 35€

Other Fees
Shipment of a common passport to the address of the holder in national territory 10€
External Service 50€

Passport Replacement

In what situations is it possible to replace my Passport?

  1. Expiry of the Passport;
  2. Changes to identification data of the valid Passport holder;
  3. The visa pages of the Passport being completely filled out;
  4. Poor condition or destruction;
  5. Damage, theft or loss;
  6. Passport expiry within the next six months or, in exceptional and justified cases, within the next year.

What to do in the event of loss/damage/theft of the Passport?

The same procedure should be followed as for other official documents: contacting the relevant authorities, namely the police or issuing authority. The same procedure should be followed in the event the passport holder is abroad: contacting the local authorities and informing the Portuguese consular representation in the respective country of the loss or theft of the passport.

When an application for a replacement for a destroyed, lost or stolen Passport is completed and signed, the applicant shall make a sworn declaration as to the particular circumstances of the events of its loss, theft or destruction.

For security reasons, the document declared as lost or stolen shall be included in national and international databases for the purpose of seizure and should not be used. In the event of its use, the document will be seized and sent to the issuing authority.

The use of a lost or stolen document subsequent to being replaced may be punishable by a fine of €250 to €750.

Second Passport

The granting of a Second Passport to a holder of a valid passport may only take place in exceptional circumstances, duly justified and where it is concluded that its granting corresponds to the national interest or to a legitimate interest of the applicant as a result of relations between other states. (Art. 27 (1) of DL 138/2006, of 26JUL)

Without prejudice to other documents which the granting process may require as necessary and appropriate, the applicant must always submit:

  1. A written application signed by the applicant stating the reasons for requesting a Second Passport, listing the applicant’s personal contact details (form available at the Customer Service Centres);
  2. A copy of the biographical page and of all pages where visas and stamps are included in the applicant’s current Passport.

Frequent Flyer Passport

In the common passport category there is the 48-page Frequent Flyer Passport, 16 pages more than the standard model, which is designed for frequent travelers who require more pages for visas and border movements.